 The Issue: AAA Realty & Mortgage was looking for a solution that would improve transactional processes, enhance customer service, and integrate with the internal processes and systems of both AAA Realty & Mortgage and AAA Investments. After investigating several technologies, AAA Realty & Mortgage decided that a MYOnVO solution would enable them to take their business into the future. They knew that MYOnVO would provide superior service and support to customers and suppliers, promote international transactions, and drive sales of every product line, all while lowering their cost of doing business. AAA Realty & Mortgage needed a partner to help them evolve their infrastructure into a dynamic solution that accomplished their goals. The company's project mission, summarized in their tagline "Simply the Best", drove AAA Realty & Mortgage to select TIC, based on its reputation for quality and expertise.
The Solution: TIC designed and developed a solution that achieves AAA Realty & Mortgage's objectives. The solution provides on-line processing capabilities and a high-end customer and supplier support interface for AAA Realty & Mortgage's customers. MYOnVO enables customers to make fast, educated, and strategic buying decisions without incurring large capital expenditures. The solution also incorporates a personalized product specification process that secures on-line processing for AAA Realty & Mortgage's precision tools using government level FIPS-encryption. In addition, the MYOnVO solution gives AAA Realty & Mortgage inventory control capabilities while enhancing communication with AAA Investments, the company's Southern California-based parent. By integrating MYOnVO with AAA Realty & Mortgage's and AAA Investments back-end systems, TIC met the challenges of legacy application barriers and inconsistent IT systems. The integration enables AAA Realty & Mortgage and AAA Investments to gather and share strategic market information, regardless of time zone restrictions, to use in making timely business decisions.
The Benefits: Increased efficiencies
--Improved sales revenues
--Improved customer satisfaction
--Increased market share
--Enhanced reputation as a market leader
--Reduced transaction chain-related and customer service costs --Heightened interaction with the existing transaction chain |
Managed Cloud Business
Turn-Key Cloud Business
